TERMS OF SALE
Thank you for choosing FWC Materials LLC for your decorative needs. We want to ensure that you receive the best quality products, and therefore, all sales are made Ex-Warehouse, Hayward, California. We are confident in the quality of our products, but we recommend that you or your representative inspect the material for quality prior to pickup. Please note that we do not warrant the suitability of the material for any particular purpose other than general guidance. However, if products are found to be defective within 5 years of purchase, we stand behind our products and offer a replacement of the same or similar product. If we are unable to replace the product, we will issue a voucher (for future purchases) for the same amount. Please note that FWC Materials LLC is not liable for any costs related to installation and/or injuries sustained during the installation or use of the product.
RETURN POLICY
Products without any damages can be returned to the warehouse in their original condition within 30 days of the date of invoice and with prior approval. Partial returns are not accepted, please verify with Salesperson prior to purchase. Buyer is responsible for the costs of shipping material back to the warehouse. "On Sale" or discounted materials will not be eligible for returns. Refund will be made, after material is inspected, within 7 days of return.
PAYMENT METHOD
Payments are to be made in full prior to the material being released. Accepted modes of payment are Zelle, Credit Card and ACH. Refunds will be made in the same mode as the payments if available.
WHOLESALE INQUIRIES
Are you a retailer interested in offering our high-quality wall panels to your customers? We welcome wholesale inquiries and strive to provide comprehensive information to support your business goals. Our commitment to promoting our products and fostering strong partnerships is evident in our approach to wholesale inquiries. Please send us an email with the following information: Contact Name, Company Name, Address, Type of Business, ReSale Number and the products interested in.